How You ResonateHow You Intervene
The Academy

Learn the signals that get you chosen.

Self-paced video courses by Sylvie di Giusto

Built on fifteen years of work with executives, founders and senior professionals. Watch on any device, at your own pace, for as long as the course exists.

Lifetime access · 30-day money-back guarantee

Expertise gets you in the room. How you resonate decides the rest.

Most career advice stops at skills. These courses start where it stops: with the signals people read before they ever look at your results, and the conversations that decide whether those signals hold.

Two courses, one path

Start with how you are perceived. Then learn what to say when that perception gets challenged.

THE PATHHow You Resonate shows you how you show up. How You Intervene gives you the words for when how you show up isn’t getting the response you’ve earned.

Every course includes

Lifetime accessLearn at your own pace for as long as the course exists, including every future update.
Any devicePhone, tablet, laptop or TV. Pick up where you left off.
Self-assessmentsMeasure where you start and where you finish.
Bonus toolsGuides, workbooks and scripts that turn each lesson into practice.
CertificateA certificate of completion for every course you finish.
30-day guaranteeA full refund within 30 days of purchase, for any reason.

Questions students ask

How do I get into the Academy?

Choose a course, check out once, and you are in. You can sign in with your email or with Google, and your courses are waiting in your library.

Can I learn on my phone?

Yes. Every lesson works on your phone, tablet, laptop or TV, and your progress follows you from one device to the next.

Can I try a course before I buy it?

Selected lessons are open as previews on each course page. And every course comes with a 30-day money-back guarantee.

How much time does a course take?

About three and a half hours of learning per course, across video lessons, self-assessments, practice, quizzes and bonus tools. Work through it in a weekend or spread it over a few weeks, and pick up where you left off on any device.

How long do I have access?

For as long as the course exists. One payment, no subscription, and every future update to the course is included.

What if I change my mind after buying?

Request a full refund within 30 days of purchase, for any reason. No forms, no questions. We suggest watching the first module before you decide.

Do I get a certificate when I finish?

Yes. Complete a course and you receive a certificate of completion.

Can my team or whole company join?

Yes. The Academy is built for professionals and organizations alike. Write to us about group access, and we will set it up.

How You Resonate
← All courses
Online course · Perception

How You Resonate

The Five Dimensions of Professional Perception

A self-paced video course on the framework Sylvie has spent fifteen years building with executives, founders and senior professionals.

28 lessons · certificate · lifetime access

You think your work speaks for you. It doesn’t. Not first.

What speaks first is everything around it:

The silence after the introduction.

The way your hand reached for your phone before the meeting started.

The email signature with the typo you never noticed.

The LinkedIn photo you took on a Tuesday in 2019.

The desk behind you on Zoom.

None of this is what you’re trying to communicate. All of it is what you are resonating.

15years of executive research
7perception personas
5dimensions of perception
18video lessons

The truths nobody tells you

  • Your self-image reflects your internal dialogue, not how the world sees you.
  • Others won’t tell you to your face how you are perceived.
  • Feedback from close circles becomes an echo chamber.
  • Authenticity without awareness of professional expectations can hinder your career.
  • Sometimes what holds you back isn’t your skills or work ethic. It’s how you’re perceived.
  • Perception is unfair. You can’t make it fair, but you can know exactly how you resonate.

Why this isn’t a course on how to dress

Most courses in this space lead with wardrobe. This one doesn’t. How you resonate is shaped across five dimensions, each carrying roughly equal weight.

AAppearanceClothing, grooming, body language, accessories.
BBehaviorHow you greet, sit, respond to disagreement.
CCommunicationYour emails, your pace, the words you choose.
DDigital footprintYour photo, your posts, the algorithms’ read of you.
EEnvironmentYour Zoom background, your desk, your bag.

Most people obsess over the first dimension. Most professional friction lives in the other four.

Inside the course

Five modules, 28 lessons: 18 video lessons, 3 quizzes, 2 interactive self-audits, 4 downloadable bonus tools and 1 worksheet. About three and a half hours of self-paced learning.

  1. IntroductionWhat the course covers, the cast of personas you’ll meet, and your Five-Dimension Self-Audit: the baseline you’ll measure everything against.
  2. The FrameworkPerception versus reality. Primary versus secondary persona. How the seven personas interact, and where your gap is.
  3. Your Primary PersonaExplorer, Traditionalist or Cosmopolitan. The instinctive you that will not change, and how to see it clearly.
  4. Your Secondary PersonaCaregiver, Avant-Garde, Glamorous or Dramatic. The range you develop deliberately, and how to borrow from any persona for a specific moment.
  5. Your Bonus ToolsFive bonus tools, from the Persona Pairing Guide to the 60-Day Perception Reset.

The seven personas

Three are primary: instinctive, and hard to change. Four are secondary: developed, and adjustable. You have one of each, and elements of all the others to borrow from.

PRIMARYExplorerComfortable, friendly, easygoing.
PRIMARYTraditionalistEstablished, reliable, experienced.
PRIMARYCosmopolitanElegant, sophisticated, worldly.
SECONDARYCaregiverWarm, kind, people-focused.
SECONDARYAvant-GardeUnique, artistic, unconventional.
SECONDARYGlamorousMagnetic, daring, bold.
SECONDARYDramaticCommanding, confident, larger than life.

Five bonus tools

Persona Pairing Guide

Why some people instantly get you, and others never quite do. All 28 pairings, applied to 12 real decisions.

Anti-Persona Conflict Decoder

For the colleague, client or boss who keeps reading you wrong, with an easy start, a next step and a bold move.

Industry Persona Fit Chart

50 industries mapped to the personas they reward and the ones they resist.

60-Day Perception Reset

Sixty small experiments, ten to thirty minutes each, that change how people see you.

Five-Dimension Self-Audit

50 honest statements, scored out of 250. Take it on day one and again at the finish.

Who this is for

  • Mid-career and senior professionals navigating perception in high-stakes environments.
  • Founders building public-facing companies.
  • Executives whose advancement depends on how they resonate with boards, investors and clients.
  • Anyone who has been told “you’d be a great leader, but…” and never heard the rest of the sentence.
  • Anyone who watched a less-qualified peer get promoted because of how they came across in the room.
  • Anyone tired of “be your best self” advice that gives them nothing to do.
The guarantee

30 days. No questions asked.

Watch the first module: by the end of it, you’ll see at least one signal you’re sending that you didn’t realize you were sending. And if the course isn’t for you, for any reason, request a full refund within 30 days of purchase. No questions, no forms, no defensive emails.

Questions students ask

How long is the course?

About three and a half hours of self-paced learning across five modules and 28 lessons, including five bonus tools. Watch it in a weekend or spread it over a month.

Is the self-assessment included?

Yes. The course includes two interactive self-audits: one at the start, one at the finish, so you can see what actually shifted.

How is this different from MBTI, DISC or the Enneagram?

Those describe how you think and behave. This course looks at the other side: what others pick up from you across five dimensions, and what you can do about it.

Isn’t this just about how to dress?

No. Appearance is one of five dimensions. Most professional friction lives in the other four: behavior, communication, digital footprint and environment.

Can my company buy this for our leadership team?

Yes. Preferred pricing is available for groups. Write to us and we will set up access for your team.

What if the course doesn’t work for me?

Request a full refund within 30 days of purchase, for any reason. No forms, no questions.

WHAT’S NEXTOnce you know how you resonate, you’ll notice the conversations where that perception is being challenged. How You Intervene picks up exactly there.

Your instructor

Sylvie di Giusto
Sylvie di Giusto, CSP CPAE
Hall of Fame keynote speaker

Sylvie helps leaders and organizations become irreplaceable: the one their customers, teams and markets refuse to trade away. Her work starts where most career advice stops, with perception. She spent two decades in the corporate seat and fifteen years working with executives, founders and senior professionals, and she is the author of more than a dozen books, including The Image of Leadership, Discover Your Fair Advantage and Forever Human.

How You Intervene
← All courses
Online course · Dialogue

How You Intervene

Say what needs to be said with confidence and care

A self-paced video course for managers, directors and founders who handle the conversations most people delay.

71 lessons · 14 practice cases · lifetime access

You already know which conversation you’re avoiding.

You’ve replayed it in your head for weeks. You’ve drafted the opening line three different ways. You tell yourself you’ll handle it after this project, after this quarter, after this review cycle. The conversation is still waiting. And so are you.

6modules
44video lessons
14practice cases
6bonus tools

The reframe

Most leadership advice says you avoid the conversation because you lack courage. That’s the wrong diagnosis. The leaders who delay difficult conversations are usually the ones who care. You know what one wrong sentence does to trust. You know that blunt is not the same as clear.

Silence is never neutral. Avoidance doesn’t preserve culture. It reshapes it.

Inside the course

Six modules with video lessons, real-life practice cases where you watch the scenario and choose your response, reflection quizzes, and a self-assessment at the start and the finish.

  1. Why leaders avoid difficult conversationsThe hidden cost of silence, what avoidance actually communicates, and when delay becomes a leadership liability.
  2. Prepare with precisionIdentify the real issue, separate facts from feelings, and know when a conversation belongs to you, to HR or to legal.
  3. Master your inner gameWhy your emotional state sets the outcome, managing anxiety without suppressing it, and choosing the right time and place.
  4. The accountability conversationA repeatable five-part structure, with real-world scripts across appearance, behavior, communication, digital footprint and environment.
  5. Handle pushback with calmRespond to defensiveness, emotion, silence, deflection and direct challenges to your authority.
  6. Close the loopWhat to document and how, accountability without threats, reinforcement when things improve and escalation when they don’t.

See it in action

From Module 4: a manager addressing an employee whose attire is too casual for client meetings.

THE WRONG WAY“People are noticing what you’re wearing. It doesn’t look great. You need to dress more professionally.”
THE RIGHT WAY“In the last three client meetings, your outfit has been more casual than the room. I want to flag it because client perception of our team is part of how we sustain trust. For the next round of meetings, I’d ask you to default to business casual. If you want examples, I can share them. Does this make sense?”

Specific behavior, named impact, exact expectation, offer of support, confirmation of understanding. No judgment, no vagueness, no gossip. This is one of twenty.

Six bonus tools

The Pocket Script Library

Every wrong-way and right-way dialogue from the course, organized by scenario and printable.

The Pre-Conversation Prep Sheet

One page: facts versus feelings, intention check, regulation reset.

The Email Vault

Twelve templates, from the post-conversation recap to the final notice.

The Decision Tree

Is this your conversation, or does it belong to HR, legal or another leader?

The Self-Audit

Fifteen questions to check whether you are avoiding a conversation right now.

The 90-Day Implementation Guide

Turn the course into practice: three real conversations, three real changes.

Couldn’t I just ask AI?

You can. AI gives you a script. The course tells you which conversation to have, when to have it, how to hold yourself together when it goes sideways, and what to do after. The script is the last ten percent of the work.

The course makes AI sharper, not redundant. The leaders who use both win.

Who this is for

  • Managers responsible for performance and behavior.
  • Directors holding the line on culture and standards.
  • Founders running 5 to 50 person companies with no HR safety net.
  • Team leads navigating their first hard conversations.
  • HR business partners equipping their leadership pipeline.
  • L&D buyers stocking their managers with usable tools, not concepts.
The guarantee

30 days. No questions asked.

Watch Module 1: by the end of it, you’ll know exactly which conversation you’ve been avoiding, and exactly why. And if the course isn’t for you, for any reason, request a full refund within 30 days of purchase. No forms. No questions. No defensive emails.

Questions students ask

How long is the course?

About three and a half hours of learning across six modules: 44 video lessons, 14 practice cases, 11 reflection quizzes, 2 self-assessments and 6 bonus tools to work through. Work through it in a weekend or spread it across six weeks.

What format are the lessons?

Pre-recorded video lessons, plus practice cases where you watch a scenario and choose your response, and short reflection quizzes. Self-paced.

Can my company buy seats for my team?

Yes. Preferred pricing is available for groups of five seats or more. Write to us and we will set it up.

What if I’m not in a management role yet?

You’ll still get value if you’re preparing for one or navigating conflict with peers and partners. The course assumes you have, or will have, direct authority.

Is there a payment plan?

No. At $79 one-time, installments aren’t necessary.

What if the course doesn’t work for me?

Request a full refund within 30 days of purchase, for any reason. No forms, no questions.

START WITHNot sure how you come across yet? How You Resonate shows you, across all five dimensions.

Your instructor

Sylvie di Giusto
Sylvie di Giusto, CSP CPAE
Hall of Fame keynote speaker

Sylvie helps leaders and organizations become irreplaceable: the one their customers, teams and markets refuse to trade away. Her work starts where most career advice stops, with perception. She spent two decades in the corporate seat and fifteen years working with executives, founders and senior professionals, and she is the author of more than a dozen books, including The Image of Leadership, Discover Your Fair Advantage and Forever Human.

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